Walk into a pharmaceutical or medical laboratory and a couple of things will strike you.
First, everything is unsparingly clean. Second, due to regulations and quality standards, those who work in these labs have excruciatingly specific protocols and procedures to follow. They are well trained and intensely focused on quality.
Jim Todaro is Alpha Analytical’s (Westborough, MA) Quality Assurance manager. Over his 40-year career, he’s seen it all. His experience as a lab director, an entrepreneur, and an innovator makes him a powerful advocate for quality at Alpha.
“We are a lean organization—constantly trying to improve our processes while cutting away the waste,” explains Todaro. “That’s what drives us to improve our quality each and every day.”