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About this Webinar

We understand that laboratories seeking accreditation for the first time face many challenges regarding how to implement the standard and the expectations of your accreditation body assessor.

These questions are magnified if this is your first experience in a regulated laboratory setting and with ISO/IEC 17025 in particular. This webinar is intended to help you understand what to expect in that initial audit.

We will be joined by Tracy Szerszen, president and operations manager of Perry Johnson Laboratory Accreditation (PJLA), who will help you answer the following questions as you prepare for your assessment:

  • What do I need to have readily available for my assessor?
  • What procedures and records do I need to have in place?
  • How much data should be available to demonstrate competency of test protocols?

Our goal with this webinar is to help you learn about the accreditation process, what to expect during an initial accreditation assessment and the top common findings detected on an assessment.


  1. You will learn what assessors are really looking for in your assessments and common findings
  2. You will examine methods to ensure that your lab is following your procedures without deviation
  3. You will review the necessity of employee competency and how to document it appropriately
  4. You will learn how process automation can dramatically reduce your risk of a finding


Tracy Szerszen | President &Operations Manager @ Perry Johnson Laboratory Accreditation (PJLA)

Tracy is the President and Operations Manager of Perry Johnson Laboratory Accreditation (PJLA), a private third- party accreditation body located in Troy, Michigan, for the past 12 years. Tracy is the managing director of all accreditation schemes and business operations for PJLA’s headquarters office in the United States as well as the branch offices located in Japan, Mexico, Italy and the United Kingdom. Prior to this appointment she served as the Audit Logistics Manager for PJLA’s related body Perry Johnson Registrars, a quality and environmental management certification body. In support of her vast knowledge of quality management system and accreditation regulations, she serves on several international association’s committees and boards such as the International Laboratory Accreditation Cooperation (ILAC) and the Asia Pacific Accreditation Cooperation (APAC) as well as national associations engaged in environmental, food safety, cannabis and medical science such as: The NELAC Institute, AOAC and the American Council of Independent Laboratories (ACIL). Tracy has over 18 years of experience in quality management system and accreditation criteria. She holds a General Science and Business Administration degree as well as several ISO 9000 and ISO 17025 series training certifications.

Karen Arrivillaga | Account Executive @ Qualtrax

Karen has been with Qualtrax since 2015, with a focus in the laboratory space. Karen has more than six years of experience selling technology solutions and is passionate about finding the best ways to use software to manage accreditation, simplify compliance, and inspire a culture of quality. She’s a proud member of the Qualtrax internal audit team, which recently assisted with our transition to ISO/IEC 9001:2015. Karen graduated from Virginia Tech with a Bachelor’s in Consumer Economics.

Categories: Audits, Cannabis Labs, Testing Labs