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About this Webinar

Management commitment to quality is important to any successful management system. Many standards, such as ISO/IEC 17025, require management commitment to impartiality, continual improvement, and development and implementation of the management system.

During this webinar, we will go over standard requirements that pertain to management commitment and give examples of how to apply the requirements as part of management activities. We will also touch on the benefits of accreditation in promoting quality and demonstrating management commitment to quality.


  • Understand the importance of management commitment to quality
  • Review standard requirements related to management commitment
  • Provide examples of how to apply requirements as part of management activities
  • Understand the benefits of accreditation
  • Learn how management can demonstrate commitment to quality


Melanie Ross | Technical Products Developer @ ANSI National Accreditation Board (ANAB) 

Melanie has over 20 years of experience in quality assurance, quality control, and quality management.  She has worked in several different industries, including chemical, biological, oil and gas, and aerospace.  Her main role in each of these industries was the development of management systems, including internal audit programs, vendor qualification procedures, and implementation of lean six sigma. Currently, Melanie is a Technical Products Developer for ANAB designing and delivering training courses and supporting client outreach through business development activities. Her role serves as a technical resource to customers, assessors, and other interested parties.

Interested in more webinars?

If you liked this webinar, you might be interested in another webinar we recorded with Melanie Ross on Understanding Complaint Management.

Find upcoming webinars on our Event Calendar and more recorded webinars on our Videos page.

Categories: Compliance Management, Quality Managers