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About this Webinar

According to A2LA, since the release of the latest revision of ISO/IEC 17025 standard, the most frequent occurrence of nonconformities for laboratories is in equipment record requirements (6.4.13) and equipment calibration (6.4.6).

In this webinar, Tim Osborne of A2LA WorkPlace Training will summarize the nonconformance data, identify recurring themes, present the related requirements of the standard and present possible solutions to mitigate possible risks of a nonconformance. Last, we will demonstrate how Qualtrax can help manage these nonconformities.


At the conclusion of the webinar, the participant will:

  1. Identify the evidence assessors are seeking regarding equipment records and calibration requirements
  2. Gain a better insight into the requirements of the standard
  3. Learn processes and techniques to help mitigate the risk of a nonconformance in these areas


Tim Osborne | Vice President @ A2LA WorkPlace Training

Tim serves as the Vice President of A2LA WorkPlace Training, a training and consulting company. Previously, as the Director of Quality for Trescal, Inc., he provided private and public training on management systems, quality control and metrology. Through NCSLI, he served as a technical expert to ISO Working Group (WG) 44 which was responsible for revising ISO/IEC 17025:2017. In addition, he participated in and oversaw the development of the ANSI/NCSL Z540.3 Handbook and several NCSLI Recommended Practices and taught several tutorials. Tim has a bachelor’s degree in Nuclear Engineering with an emphasis in Materials Engineering and Chemistry.

Karen Arrivillaga | Account Executive @ Qualtrax

Karen has been with Qualtrax since 2015, with a focus in the laboratory space. Karen has more than six years of experience selling technology solutions and is passionate about finding the best ways to use software to manage accreditation, simplify compliance, and inspire a culture of quality. She’s a proud member of the Qualtrax internal audit team, which recently assisted with our transition to ISO/IEC 9001:2015. Karen graduated from Virginia Tech with a Bachelor’s in Consumer Economics.