Schedule a Demo

Contact Us

About this Webinar

Internal Audits are a way to see how your system is functioning and they help you identify gaps and areas for improvement.

This presentation will give you an overview of auditing concepts and you will learn best practices for conducting an internal audit against the general requirements of many ISO standards.


  • Core concepts of auditing;
  • Audit planning and scheduling;
  • Selection of auditors;
  • Audit techniques and communication;
  • Documenting and resolving audit findings.


Jonathan Fuhrman | Program Manager @ American Association for Laboratory Accreditation (A2LA)

Mr. Jonathan Fuhrman is the Product Certification Program Manager for the American Association for Laboratory Accreditation (A2LA). He supports the day-to-day operations of accreditation by assisting A2LA clients in obtaining and maintaining accreditation to ISO/IEC 17065, ISO/IEC 17025, and ISO/IEC 17020. As a member of the Electrical and Product Certifications team, he works with Electrical and Mechanical testing laboratories and Certification Bodies operating in fields such as Construction Materials, Energy Efficiency, Halal, and Wireless device certifications. Prior to joining A2LA, Mr. Fuhrman served in Quality Assurance, Market Access, and Factory Surveillance roles and has over a decade of audit experience working with organizations such as A2LA, NVLAP, IECEE, OSHA-NRTL, and Standards Council of Canada.

Karen Arrivillaga | Account Executive @ Qualtrax

Karen has been with Qualtrax since 2015, with a focus in the laboratory space. Karen has more than six years of experience selling technology solutions and is passionate about finding the best ways to use software to manage accreditation, simplify compliance, and inspire a culture of quality. She’s a proud member of the Qualtrax internal audit team, which recently assisted with our transition to ISO/IEC 9001:2015. Karen graduated from Virginia Tech with a Bachelor’s in Consumer Economics.

Interested in more webinars?

If you liked this webinar, you might be interested in a webinar we recorded with Tim Osborne, VP of A2LA Workplace Training, on equipment and calibration nonconformances.

Find upcoming webinars on our Event Calendar and more recorded webinars on our Videos page.

Categories: Audits, Quality Managers