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Environmental labs face a unique set of compliance challenges and the expectations are constantly increasing.

For labs seeking to achieve or maintain accreditation to complex standards like ISO 17025 or TNI, an eQMS like Qualtrax can be exactly what you need. Qualtrax is an all-in-one platform that offers secure document management and a testing and training component to help with document competency. Most importantly, our industry-leading workflow builder allows you to automate any paper-based task while preventing deviation from your process and guaranteeing appropriate documentation. Taking this one step further, we’ve researched and created an impressive set of best-in-class workflows specifically designed for environmental labs.

After researching the unique needs of our environmental lab customers, we have created a set of Qualtrax Best-In-Class Environmental Workflows. These workflows are designed to help labs meet the needs of increasing compliance pressures (like TNI, ISO 17025, etc) and automate complicated processes in order to streamline lab efficiency and make compliance and accreditation easier.

Qualtrax Best-in-Class Environmental Workflows

  • AUDIT WORKFLOW

    The audit process captures the assigning, auditing, and reviewing of subsequent findings which could launch the CAR workflow. A TNI variation of our Internal Audit Workflow, with the capabilities for tracking both an external and internal audit.

  • NONCONFORMANCE REPORT

    This workflow is used to report possible nonconformances and review these reports to determine whether corrective action is needed. This has the ability to launch a Corrective Action Workflow for each reported Deficiency, copying the information alongside it.

  • CORRECTIVE ACTION

    Launched out of the Nonconformance Report Workflow, enables tracking of an entire Corrective Action Plan from root cause analysis, to implementing a plan, to housing a completed record. This includes an ability to rework the Corrective Action if necessary.

  • EQUIPMENT MAINTENANCE & LAUNCHER

    Designed to assist with device calibration, repair, and general maintenance requests. There is a parent workflow that allows individual maintenance instances to be sent on either an automated or manually entered schedule.

  • DEMONSTRATION OF CAPABILITY LOG

    Assists in logging the ability of analysts to generate analytical results of acceptable accuracy and precision. Contains the ability to manage On-Going Demonstration of Capabilities, kick off new ones, and can contain the necessary Testing Strategies in the body of the workflow.

  • VENDOR APPROVAL

    Encompasses approval for accredited and non-accredited vendors. Following the vetting and approval of a vendor, the workflow can serve as a record of approval. The workflow is set to reopen for re-evaluation when a selected date occurs, ensuring vendor approvals are maintained in the future.

  • CUSTOMER COMPLAINT

    Allows your team to record any customer complaints and act on them accordingly. You will be presented with options to acknowledge the complaint and close it out or dig deeper into a root cause investigation. Once the complaint is reviewed and root cause is determined, you can launch a Corrective Action Workflow before finalizing the record.

Product Feature Benefits

Accreditation Management

  • Centralize auditable data into a single web-based portal
  • Reduce audit prep time and auditor onsite time
  • Ensure your compliance with ISO 17025 and TNI
  • Build links to specific sections of relevant files from your Quality Manual
  • Get management reports automatically delivered on set schedules

Document Management

  • Centralize all documents into one repository
  • Ensure everyone works off the same published revision
  • Manage compliance with role-based actions
  • Set review timeframes and owners for each type of document: procedures, manuals, forms, etc.y
  • Support for any file type, with no reformatting required to import

Process Management

  • Automate required processes for customer complaints, corrective actions, and more
  • Enhance visibility of processes including gaps and bottlenecks
  • Customize the type of data collected at each step, including the ability to upload file attachments and images
  • Report on all active and past processes, as every field on every form is reportable
  • Engage customers, vendors, and suppliers
  • Encourage a culture of quality and continuous improvement

Testing & Training

  • Use testing for sign offs on documents like MDLs and PQLs
  • Ensure all role-based requirements are read and understood
  • Automate new-hire and continuous training tasks
  • Gain visibility and insight into performance
  • Prove employee effectiveness
  • Access real-time training data