Schedule a Demo
Phone (local)
540-260-9961
Phone (toll-free)
800-755-1875

Qualtrax Saves You Time & Money: Many Customers See ROI In Less Than A Year

If you are like most people, you are interested in getting the most bang for your buck. For that reason, one of the first questions people ask us about Qualtrax is “What’s …

Qualtrax Is Growing!

At Qualtrax we are always looking for the best talent to join our team. This month, we’ve added Sara Alderman, taking her place as a Technical Support Rock Star. We asked …

AWESOME Webinar for ISO 17025 Best Practices

This week we co-hosted an incredible webinar with ANAB  – Best Compliance Practices for Forensic Labs. During this workshop we discussed the top 10 non-conformities for ISO 17025 and how …

Snow? What Snow?

This week, our area has been inundated with that cold, white, wet substance that most people call SNOW. This was followed by its close relative: ICE. As expected, many businesses worked …

A Few of My Favorite Things

This isn’t a Christmas song sung by Julie Andrews in the Alps. (If that’s what you are looking for, try here.) Nope, this is a blog post about a few of my …

Where In The World Has Qualtrax been lately?

We travel all the time at Qualtrax. Someone is almost always on the road. So, where have we been lately? Let’s take a look: In the past few weeks, Patrick …

New Year, New Home for Qualtrax

I’m excited to let our Qualtrax community know that we just closed on a new office building. We’ve been in search of a next location where we can continue to grow …

Why We Travel the Globe

Every year, we attend conferences across the world from ASCLD in Washington, D.C. to Forensics Europe Expo in London. While part of our participation is exhibiting our compliance management software …

Qualtrax Product Feedback: The greatest thing since sliced ‰Û_ bananas!

We take great pride in our feedback loop with customers. It’s critical to our success as a vendor that we listen to what our customers request and incorporate it into …

Qualtrax Engineering Book Club

As a company, we are really uncomfortable with the status quo. It’s ingrained in every employee to look for a better way to do things. And that holds true for …

It’s A New Year: Upgrade To The NEWEST Qualtrax Release!

It’s January 2nd, and most of us are still reeling from too much Egg Nog and New Year’s Eve fun. A few days ago, at the very end of last year, …

‘Twas The Night Before … Our Audit

‘Twas the night before the audit when through the office Not a CAPA was stirring, not even a Near Miss; All the procedures were stored in Qualtrax with care, Knowing …

Qualtrax in Action at the Colorado Bureau of Investigation

This week, I had the pleasure of hearing Clint Thomason, System Quality Manager of the Colorado Bureau of Investigation (CBI), speak about how his 5-lab organization uses Qualtrax. Clint spoke …

Thankful Thoughts from Qualtrax and our Customers

As we close in on another year, we have quite a bit to be thankful for here at Qualtrax. For starters, we have an amazing customer family that we learn from …

Qualtrax Systems: The SSL Poodlebleed Resolution

At Qualtrax, we like to make sure our customers are as secure as possible. For that reason, we want to pass along what our Support Team has learned about the …

Qualtrax Creates New Style Guide

Qualtrax has a brand new Style Guide! With the expansion of the marketing department, we decided it was the perfect time to create a style guide to make sure that …

Cascading Style Sheets on Bourbon Street

Because our development process includes new user interfaces, Qualtrax employees are always working to improve our knowledge of web design, Cascading Style Sheets (CSS), JavaScript and HTML. Being more familiar …

What to Expect When Things Don‰Ûªt Go As Expected

Hate to say it, but software has bugs. Back in the old days, when computer were full of tubes and took up entire buildings, a “bug” was literally when an insect …

Hello, operator? Can I connect to … ?

At Qualtrax, we view our connection with you as a relationship. It’s NOT just business.  con·nec·tion kƒªèönekSH(ƒª)n/ noun 1. a relationship in which a person, thing, or idea is linked or …

Lights, Camera, Action – Qualtrax User Conference Recap

We had an amazing time at the User Conference this year, but what did our customers think? Customers to Customers “Great opportunity!  Loved talking with others and discovering some things …

The 2014 Qualtrax User Conference Was AWESOME!

Last week, we hosted nearly 100 AWESOME Qualtrax customers at the Inn At Virginia Tech, in nearby Blacksburg. We had an immense amount of fun, laughter, and food, balanced with …

Just Arrived! New Workflow Diagrams!

Need some help getting started with workflow designs? No problem! You can now view workflow diagrams and download designer files from the support site. Just log into the support site …

Six Tools To Boost Productivity (and we use them all)

At Qualtrax, we use the best tools and the latest technology to continually improve our software and working environment. We are always searching for new tools to help us help you. The tools …

The 2014 Qualtrax User Conference is ALMOST HERE!

We are so excited we can barely contain it! The User Conference is almost here! It’s like Christmas, and your birthday, and the first day of summer vacation all rolled …

LIMS versus QMS: What Are They and Do I Need Both?

In a laboratory setting, there is a lot of data that needs to be tracked. Very important work is being completed on a day-to-day basis and a system needs to …

“Dang! It’s Cold!” The Qualtrax Teams Participates in the ALS Ice Bucket Challenge

We’ve had a lot of fun this week as several of our team members were called out for the ALS Ice Bucket Challenge. Check out the videos and donate! Update: The …

Surprised By China: 4 Awesome Experiences From My Recent Trip

Keith Williams, one of our Software Engineers, took a personal trip to Hong Kong. Here are a few of his takeaways: I recently traveled to Hong Kong, China to assist …

Helpful Hotkey Tidbits

In my eight years working in software, particularly as a trainer, I’ve seen a quite the spectrum of computer savviness. It’s probably no surprise to say most people who work …

EPIC announcement: linking directly to document locations has arrived!

Qualtrax is excited to announce that you can now link documents together in a way that you’ve been asking for: jumping from a link in one document to a specific …

Qualtrax User Conference: We are here to PUMP. YOU. UP!

T-minus 53 days until the Qualtrax user conference! Join us September 23-25th for our red carpet training and collaboration event. We are very excited about this year’s conference and we would love, Love, LOVE …

Working 9 to 5? Oh, wait! That was last week!

In last week’s blog Deanna pointed out that many of us no longer work 9-5, and beginning today our support team is no different! Our official support hours have been …

Working 9 to 5? Who does that anymore?

Working 9 to 5 … what a way to make a living. Let’s face it, with all of today’s fancy gadgets we seem to be working around the clock. The 9-5 …

Forensics: NOT As Seen on TV

You hear the letters CSI and you picture women in white suits and stilettos, men in crisp shirts, sunglasses, and alligator boots heading out to crime scenes in Hummers with …

That Man Is Playing GALAGA!

… words that Tony Stark would never say about the Qualtrax Core Development team (we play different games). Although he is very critical of S.H.I.E.L.D.’s processes, he would be very interested in …

Where in the world has Qualtrax been this month?

This month, Qualtrax has been all over the map! Scottsdale, AZ Richmond, VA Fort Worth, TX Little Rock, AR Hong Kong, China Our Product Manager, Ken Vaughan, hit the road …

Woo hoo! Qualtrax is selected for the VEDP VALET Program!

We have been working with the Virginia Economic Development Partnership (VEDP) for a few years, with great results. This year, Qualtrax was chosen for the Virginia Economic Development Partnership VALET …

Crickets And Missing Desks: Pranks At Qualtrax

Welcome to this week’s blog entry: Prankster Edition! First things first. Hi. My name is Will, and I’m a support technician at Qualtrax.    :: Hi, Will :: If you are …

Juliann Poff: 10 years at Qualtrax!

We are celebrating again at Qualtrax! Our own Julian Poff is marking 10 years with Qualtrax this week! We are very appreciative of Juliann and what she does every day …

Why Do People Love Qualtrax? It’s Simple …

Simplicity …  Mac and cheese.  Iced tea on a hot day.  Reading a novel.  Watching a movie with friends.  These things are all simple, yet amazingly soothing. It’s something I’ve …

ISO 9001: 2015 is in the works!

In the June 2014 edition of D’Ardenne Associates, LTD e-newsletter, we read that ASQ is offering a free e-version of the ISO/DIS 9001 for those willing to share public comments, which …

Qualtrax User Conference: Absolutely The Most Fun You’ll Have All Year, Guaranteed!

Nowhere else will you find this much fun, this much knowledge, and this much Qualtrax help all in one place (and you get to write it all off as a business …

ANSI-ASQ National Accreditation Board Selects Qualtrax

We are excited about our latest partnership with an accrediting body, the ANSI-ASQ National Accreditation Board! At Qualtrax, our team is always looking for ways to help you go beyond …

Where in the world have Qualtrax trainers been lately?

This week we are starting a new feature on the Qualtrax blog: where in the world is Qualtrax? Ok, ok, I know that Carmen Sandiago, Waldo, and even Matt Lauer …

Holy Support Ticket, Batman!

Ever wonder what happens when you submit a request for help from the Qualtrax Services Team? We use a process called Kanban which is a scheduling system for lean manufacturing environments. …

Qualtrax on Steroids (or) “My system can do THAT?”

You might have purchased Qualtrax for Document Control functionality to help you maintain regulatory compliance. Then, sometime during initial Implementation and training, a light bulb goes off and you realize that Qualtrax can automate …

Good Times at Forensics Europe

As you may have heard us mention on our social sites this week, Juliann Poff, Channel Development Manager, has been in London this week at Forensics Europe talking about compliance …

You asked for iPad support, and we delivered!

Many customers have asked for iPad support and we are happy say that Qualtrax is now supported for use on an iPad.  We have tested Qualtrax against iOS 7 using …

Qualtrax 2014 Release 1 is Now Available with 5 Important Security Enhancements

The newest version of Qualtrax is now ready for you! We’ve made major infrastructure enhancements in the latest 2014 Release 1, including enhanced system-wide security, updated LDAP support, and more …

Qualtrax Exhibiting at the 2014 ASCLD Symposium in Scottsdale, AZ

Qualtrax is excited to exhibit at ASLCD’s 41st annual Symposium in Scottsdale, AZ. May 5-8, 2014. We would love to see you at our booth (#22) and show you how …

Qualtrax up for Rising Star award!

This week, the Roanoke-Blacksburg Technology Council (RBTC) announced nominees for their upcoming Technite Awards Banquet, and Qualtrax is nominated for the Rising Star award! The award is given to a …

Size does matter!

When managing files, smaller tends to be easier.  Smaller file sizes are fast for downloading, uploading, moving, copying, and deleting. Qualtrax uses multiple file formats, and one of the most …

St. Patrick’s Day fun at Qualtrax

At Qualtrax, we like to work hard, but we also like to play hard. Below are some photos from our recent St. Patrick’s Day celebration!

White Paper: Using Software To Put Quality First

NSK Proves The Value Of A Quality Management System With nearly 100 years of technological achievement, the NSK Group has been putting quality first for a very long time, and …

Qualtrax Presenting at Forensics Europe Expo

As we continue to grow globally, we are excited to be selected to speak at the upcoming Forensics Europe Expo in London.  Our very own Juliann Poff will be presenting.  The topic …

Come Visit Us At Pittcon!

Qualtrax is exibiting at Pittcon this week! Our Sales Team would love to see your bright, happy faces in our booth, #3962.

White Paper: How To Get The Most Out Of Your Internal Audit

How to Maximize Internal Audit Benefits Download this White Paper as a PDF We all know quality is a continual process that evolves as your company ebbs and flows. Having …

3 New Languages Added To Qualtrax!

German, Polish, and, my favourite, UK English, languages are now supported and available in the latest release of Qualtrax. Upon purchase, these updates provide several options for how the interface …

Qualtrax Welcomes New Trainer: Susie Honza

Susie was born in Phoenix, AZ, attended college in Flagstaff, and currently resides in the beautiful state of Colorado. She intended to become a veterinarian, but was inspired by the …

New Tool Available To Update Your Headers and Footers

Need to make an update to your controlled documents but don’t have time to apply it one-by-one across hundreds or thousands of files? Qualtrax has your solution! Use the new …

Cloud based data: proving that you can safetly handle confidential, critical, and sensitive data

Carl Kruger, one of Qualtrax’s referral agents in the United Kingdom, writes about ISO 27001 in this FAPSA newsletter.  

Wear lots of hats at work? You need these 2 tools!

As Product Manager of Qualtrax, I get to wear many hats: user interface designer, project manager, market researcher, chili-cook-off also-ran… Not all hats are created equal, obviously. Nonetheless, to do …

Why you should care about Responsive Design

Responsive Design and the Latest Release of Qualtrax. With the 2013 R2 release, we not only updated the navigation wrapper surrounding all pages, we also incorporated responsive design elements into …

Qualtrax Customer Polymer Solutions Is Moving And Expanding!

One of Qualtrax’s local customers, Polymer Solutions Incorporated, is expanding and moving! An independent testing lab and strategic resource for polymer testing, materials analysis, and metals testing, Polymer today announced it …

Bonjour! The French Language Pack is now available!

Qualtrax has recently added a French language pack for its latest release (2013 R2). Upon purchase, this update provides several options for how the interface can be viewed. Users may …

2013 Qualtrax Chili Cook-Off!

Last week, we had our annual Qualtrax Chili Cook-Off. With more entries from last year, the competition was tough. When all the cracker dust had settled, our winner was newcomer Will …

ASCLD/LAB & Qualtrax Partnership

I’m pleased to announce that Qualtrax and ASCLD/LAB will be working together to provide new efficiencies for labs going through ASCLD/LAB accreditation.  We’ve certainly heard from many of our forensic …

What is the timeline for European forensic labs to be ISO 17025 compliant?

‰ÛÜCarl Kruger, one of Qualtrax’s Referral Agents in Europe, explains the timeline for European forensic labs to be ISO 17025 compliant. Scroll to page two on the PDF linked below. http://www.fapsa.org.uk/wp-content/uploads/2013/09/FAPSA-NEWSLETTER-SEPT-2013.pdf

Qualtrax changes how software versions are named with new release

Qualtrax is excited to announce our newest software version: 2013 Release 2. Major enhancements to the system’s User Interface and a new Header Footer Updater tool are included in this …

What did the Qualtrax Team do this Summer? It might have involved a broken knee cap …

School is back in session, and many teachers asked the age-old question “What did YOU do this summer?” We thought we’d share what the Qualtrax Team was up to during …

Use accreditation to benefit your small business

Big benefits of ISO for small businesses.  More than 90% of businesses in the world are small and medium sized enterprises (SME). Check out several articles (starting on page 8 …

Are you prepared for a natural disaster?

Are you prepared for a natural disaster?  After the tsunami, earthquakes, tornadoes, etc., is your business prepared to continue?  ISO is working on two standards to improve disaster preparedness and …

Why should I care about Standards? Global perspectives

Ever wonder why you need to learn about standards?  Check out the reason why in the ISO Focus magazine. http://www.iso.org/iso/home/news_index/news_archive/news.htm?refid=Ref1736

Enhancing ISO 9001 leads to expansion and a reduction in market claims for brakes manufacturer

  Akebono Brake Industry Company, Ltd. Of Saitama, Japan, supplies brakes to the Vodafone McLaren Mercedes Formula 1 Team, and also provides braking systems for the famous high-speed Shinkansen “bullet trains” in Japan. …

Boas-vindas! Portuguese language pack is now available!

Qualtrax recently added a Brazilian Portuguese language pack available for Qualtrax v4.4. Upon purchase, this update provides several options for how the interface can be viewed. Users may choose to …

CCS-INC. AND QUALTRAX RECEIVE DISTINGUISHED COMMUNITY EMPLOYER AWARD

On June 20, 2013, CCS-Inc. and subsidiary Qualtrax, Inc. were presented with American National University’s 2013 Distinguished Community Employer award for the companies’ exceptional support of career education. Mr. Ron …

Knowledge Base For Qualtrax Customers Is Live

The Qualtrax team has been working very hard to bring our customers tools that will make their lives easier.  We recently launched the new and improved Qualtrax Support Portal.  We …

Alpha Analytical & Qualtrax Featured in Lab Manager Magazine

Take a few minutes and learn about how we are helping environmental labs with ISO 17025 and NELAC accreditation. Jim Todaro and team have taken their quality to another level using …

We’ve Got the Woman of the Year!

Our own Juliann Poff wins the American Business Women’s Association Woman of the Year Award for the New River Valley Express Chapter. We couldn’t be more proud of Juliann’s accomplishments professionally …

The Qualtrax Team Chili Cook Off

This past year, the Qualtrax Team hosted a chili cook off. Entries included sweet, spicy, and even corn chowder chili. This year’s winner was Ken Vaughan, with a close second …

ISO 50001:2011 Mandatory Energy Audits

Download this PDF and take a look at page 3 for a short article about mandatory energy audits in France. http://www.iso.org/iso/livelinkgetfile-isocs?nodeid=16316132

Four Qualtrax Customers Make Meatingplace Top 100

Sanderson Farms (#15), Harris Ranch (#54), Ed Miniat (#57) and Tip Top Poultry (#85) make the Meatingplace Top 100 Red Meat and Poultry processors got 2013.  Link to the article …

And Our Blog Is Born!

It is my pleasure to welcome you to the Qualtrax blog. I felt the title was apropos since our long-time marketer at Qualtrax, Katie, will be leaving this month to …

FQS Top 10 Non-Conformities

Back in November (yes, November), we hosted a webinar that was aimed toward our forensic customers and the rest of the forensic community. Thanks to the help of our customer, …

5 Things Every Quality Manager Needs to Know: Part 3

Let’s finish out our three part series about five things every Quality Manager needs to know. For those of you who are just now joining this series, you can catch …

5 Things Every Quality Manager Needs to Know: Part 2

Let’s continue our discussion about the things every quality manager needs to know. This is the second part of this three part series (if you missed the first portion, you can …

5 Things Every Quality Manager Needs to Know: Part 1

As a software trainer, I spend a lot of time talking with customers about what’s gone right, what’s gone wrong, and everything in between. I have the opportunity to connect …

Qualtrax Adopts New Environmental Policy and Plants a Garden

I have had the privilege of working with Barb Wert who is a part of our accounting Team. Barb works for our parent company, CCS, as its inventory accounts payable …