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Well, it’s happened again. Another year in the books.  As we count down the remaining days of this year, our team would like to thank you for choosing Qualtrax, and …

You might have noticed that we LOVE to have fun together as a company! Fun. Together. That pretty much nails it. Check out a couple of our recent activites: Annual …

Qualtrax 2015 R4 is out! We’ve listened to customer feedback and have some really fantastic enhancements and improvements for you. Since Excel supports Headers and Footers in spreadsheets, we wanted …

That’s what I first said when our Sales Team told me I would be training one of our newest customers. Ethos Energy runs the power plant, officially called the Gila …

We know you’ve been waiting all year for this, and now it’s here. That’s right. Registration for the 2016 Qualtrax User Conference is OPEN! Come join us for the most …

Check out a recent article from Lab Manager magazine to see how more confidence equals better audits: http://www.labmanager.com/management-tips/2015/09/research-first-to-document-how-confidence-in-managers-can-influence-audit-quality?fw1pk=1#.Vjwcs7yvkWE ‰ÛÜ

Which standard is the appropriate standard for a forensic agency seeking accreditation? Pat Bencivenga, ANAB’s Accreditation Manager for Inspection and Forensic Science, recently addressed that question in an article recently published …

Juliann Poff, our Senior Global Sales Executive, and Kayla Rux, Account Executive, will be at the American Association of Veterinary Laboratory Diagnosticians Conference (AAVLD) this weekend in Rhode Island. AAVLD …

Check out the most recent pictures of our team (in our new building). It’s all about the Q.

One of the world’s leading manufacturers of roller bearings, NSK Europe, uses Qualtrax to increase efficiency and visibility while reducing the burden on their quality staff. Check it out: “Before we …

Qualtrax Users! We are crazy excited about the 2016 Qualtrax User Conference. This year, we celebrate music of all kinds, and have plans for things like karaoke, playlists, and decade …

Check out the newest release of Qualtrax! It is all about workflows this time around! As part of our efforts to make our releases more frequent, and even more awesome, …

When a lab applies for ISO 17025 accreditation, one of the most important documents they submit is the official quality manual. This is the document that outlines all quality control practices …

The Qualtrax Team is now moved into our new building in Blacksburg, Virginia. We worked really hard to make the move seamless so that you wouldn’t even know we had …

We’ve been keeping the roads hot lately to serve our customers and find new opportunities to innovate with new customers. Check it out: In the past few weeks, Susie was …

As we wind down the Minimum Viable Product needs for the functioning end-to-end Portal process, here’s an update on the great new features we’re making available in the next release …

Our very own Juliann Poff and Deanna Felton wrote you a whitepaper. Check it out!

It has been a long road since January when we first announced our move, but we can see the light at the end of the tunnel! We are in our …

We recently added support for Japanese and Korean languages throughout the Qualtrax system.        This means all system terminology can be displayed in these languages, based on global or user-preferences. …

Find out how you can benefit from Qualtrax’s Forensic Lab features in our new video:

As we round the mid-year mark for 2015, we’d like to provide an update on how the ASCLD/LAB Accreditation Portal project is progressing. First, a bit of background. The Qualtrax …

Looking for Tips & Tricks for the Workflow Module in Qualtrax? Look no further!

I don’t need no money, fortune or fame. We just want you to come to the 2016 Qualtrax User Conference! Don’t worry be happy because the dates for the spectacular …

Each quarter, Qualtrax employees sign up to be members of one or more teams with specific goals for that quarter. As we close up Q2, we are celebrating meeting and exceeding the …

Seeking a few Tips & Tricks for Document Control? Look no further!

Many labs face pressure to apply for ISO 17025 accreditation. In some cases the accreditation is mandatory and other instances it is not. In either instance, can it help your business …

One of Qualtrax’s Core Values is to Give Back. We believe it, we support it, and we do it.  Our own Sarah Obenauer helped to organize a local organization called Make …

Looking for more information on ISO 17025, 17020, 18385 and ILAC G-19? Check out our recent Whitepaper! And, when you click the link above, make sure you read the section on …

With 2015 R1 out the door, I’d like give a quick thanks to our customers for all of the great features and defect fixes put in this release. Yes, while …

Aaron Shapiro, CEO of Huge, Inc., a digital marketing company in New York, recently wrote an article titled: Real Innovation is About Solving Problems, Not Having Ideas. Why the best products solve …

Hotfix for 2014 R3 (9.5) A recent update made by Google caused PDFs to display incorrectly in Chrome. We pushed out Hotfix for 2014 R3 (9.5) to resolve this problem. If you …

Recreational use of marijuana may be a hot political issue but the fact is it’s legal to obtain and use medicinal marijuana as a form of medical treatment in certain …

The Qualtrax Workflow Launcher is here! Added to the product in 2014 Release 3, Workflow Launcher gives you the capability to automatically initiate one or more Workflow Instances from an …

Last month, Qualtrax sponsored and participated in a 12-hour design marathon benefiting 12 local non-profits. Make a Mark Roanoke – Blacksburg was a project 7 months in the making. As …

Forensic Labs! We’ve got something AWESOME in store for you! Qualtrax has been working closely with forensic labs across the US for many years. In that time, we’ve learned the …

If you are like most people, you are interested in getting the most bang for your buck. For that reason, one of the first questions people ask us about Qualtrax is “What’s …

At Qualtrax we are always looking for the best talent to join our team. This month, we’ve added Sara Alderman, taking her place as a Technical Support Rock Star. We asked …

This week we co-hosted an incredible webinar with ANAB  – Best Compliance Practices for Forensic Labs. During this workshop we discussed the top 10 non-conformities for ISO 17025 and how …

This week, our area has been inundated with that cold, white, wet substance that most people call SNOW. This was followed by its close relative: ICE. As expected, many businesses worked …

This isn’t a Christmas song sung by Julie Andrews in the Alps. (If that’s what you are looking for, try here.) Nope, this is a blog post about a few of my …

We travel all the time at Qualtrax. Someone is almost always on the road. So, where have we been lately? Let’s take a look: In the past few weeks, Patrick …

I’m excited to let our Qualtrax community know that we just closed on a new office building. We’ve been in search of a next location where we can continue to grow …

Every year, we attend conferences across the world from ASCLD in Washington, D.C. to Forensics Europe Expo in London. While part of our participation is exhibiting our compliance management software …

We take great pride in our feedback loop with customers. It’s critical to our success as a vendor that we listen to what our customers request and incorporate it into …

As a company, we are really uncomfortable with the status quo. It’s ingrained in every employee to look for a better way to do things. And that holds true for …

It’s January 2nd, and most of us are still reeling from too much Egg Nog and New Year’s Eve fun. A few days ago, at the very end of last year, …

‘Twas the night before the audit when through the office Not a CAPA was stirring, not even a Near Miss; All the procedures were stored in Qualtrax with care, Knowing …

This week, I had the pleasure of hearing Clint Thomason, System Quality Manager of the Colorado Bureau of Investigation (CBI), speak about how his 5-lab organization uses Qualtrax. Clint spoke …

As we close in on another year, we have quite a bit to be thankful for here at Qualtrax. For starters, we have an amazing customer family that we learn from …

At Qualtrax, we like to make sure our customers are as secure as possible. For that reason, we want to pass along what our Support Team has learned about the …

Qualtrax has a brand new Style Guide! With the expansion of the marketing department, we decided it was the perfect time to create a style guide to make sure that …

Because our development process includes new user interfaces, Qualtrax employees are always working to improve our knowledge of web design, Cascading Style Sheets (CSS), JavaScript and HTML. Being more familiar …

Hate to say it, but software has bugs. Back in the old days, when computer were full of tubes and took up entire buildings, a “bug” was literally when an insect …

At Qualtrax, we view our connection with you as a relationship. It’s NOT just business.  con·nec·tion kƒªèönekSH(ƒª)n/ noun 1. a relationship in which a person, thing, or idea is linked or …

We had an amazing time at the User Conference this year, but what did our customers think? Customers to Customers “Great opportunity!  Loved talking with others and discovering some things …

Last week, we hosted nearly 100 AWESOME Qualtrax customers at the Inn At Virginia Tech, in nearby Blacksburg. We had an immense amount of fun, laughter, and food, balanced with …

Need some help getting started with workflow designs? No problem! You can now view workflow diagrams and download designer files from the support site. Just log into the support site …

At Qualtrax, we use the best tools and the latest technology to continually improve our software and working environment. We are always searching for new tools to help us help you. The tools …

We are so excited we can barely contain it! The User Conference is almost here! It’s like Christmas, and your birthday, and the first day of summer vacation all rolled …

In a laboratory setting, there is a lot of data that needs to be tracked. Very important work is being completed on a day-to-day basis and a system needs to …

We’ve had a lot of fun this week as several of our team members were called out for the ALS Ice Bucket Challenge. Check out the videos and donate! Update: The …

Keith Williams, one of our Software Engineers, took a personal trip to Hong Kong. Here are a few of his takeaways: I recently traveled to Hong Kong, China to assist …

In my eight years working in software, particularly as a trainer, I’ve seen a quite the spectrum of computer savviness. It’s probably no surprise to say most people who work …

Qualtrax is excited to announce that you can now link documents together in a way that you’ve been asking for: jumping from a link in one document to a specific …

T-minus 53 days until the Qualtrax user conference! Join us September 23-25th for our red carpet training and collaboration event. We are very excited about this year’s conference and we would love, Love, LOVE …

In last week’s blog Deanna pointed out that many of us no longer work 9-5, and beginning today our support team is no different! Our official support hours have been …

Working 9 to 5 … what a way to make a living. Let’s face it, with all of today’s fancy gadgets we seem to be working around the clock. The 9-5 …

You hear the letters CSI and you picture women in white suits and stilettos, men in crisp shirts, sunglasses, and alligator boots heading out to crime scenes in Hummers with …

… words that Tony Stark would never say about the Qualtrax Core Development team (we play different games). Although he is very critical of S.H.I.E.L.D.’s processes, he would be very interested in …

We have been working with the Virginia Economic Development Partnership (VEDP) for a few years, with great results. This year, Qualtrax was chosen for the Virginia Economic Development Partnership VALET …

This month, Qualtrax has been all over the map! Scottsdale, AZ Richmond, VA Fort Worth, TX Little Rock, AR Hong Kong, China Our Product Manager, Ken Vaughan, hit the road …

We are celebrating again at Qualtrax! Our own Julian Poff is marking 10 years with Qualtrax this week! We are very appreciative of Juliann and what she does every day …

Welcome to this week’s blog entry: Prankster Edition! First things first. Hi. My name is Will, and I’m a support technician at Qualtrax.    :: Hi, Will :: If you are …

Simplicity …  Mac and cheese.  Iced tea on a hot day.  Reading a novel.  Watching a movie with friends.  These things are all simple, yet amazingly soothing. It’s something I’ve …

In the June 2014 edition of D’Ardenne Associates, LTD e-newsletter, we read that ASQ is offering a free e-version of the ISO/DIS 9001 for those willing to share public comments, which …

Nowhere else will you find this much fun, this much knowledge, and this much Qualtrax help all in one place (and you get to write it all off as a business …

We are excited about our latest partnership with an accrediting body, the ANSI-ASQ National Accreditation Board! At Qualtrax, our team is always looking for ways to help you go beyond …

This week we are starting a new feature on the Qualtrax blog: where in the world is Qualtrax? Ok, ok, I know that Carmen Sandiago, Waldo, and even Matt Lauer …

Ever wonder what happens when you submit a request for help from the Qualtrax Services Team? We use a process called Kanban which is a scheduling system for lean manufacturing environments. …

You might have purchased Qualtrax for Document Control functionality to help you maintain regulatory compliance. Then, sometime during initial Implementation and training, a light bulb goes off and you realize that Qualtrax can automate …

As you may have heard us mention on our social sites this week, Juliann Poff, Channel Development Manager, has been in London this week at Forensics Europe talking about compliance …

Many customers have asked for iPad support and we are happy say that Qualtrax is now supported for use on an iPad.  We have tested Qualtrax against iOS 7 using …

The newest version of Qualtrax is now ready for you! We’ve made major infrastructure enhancements in the latest 2014 Release 1, including enhanced system-wide security, updated LDAP support, and more …

Qualtrax is excited to exhibit at ASLCD’s 41st annual Symposium in Scottsdale, AZ. May 5-8, 2014. We would love to see you at our booth (#22) and show you how …

This week, the Roanoke-Blacksburg Technology Council (RBTC) announced nominees for their upcoming Technite Awards Banquet, and Qualtrax is nominated for the Rising Star award! The award is given to a …

When managing files, smaller tends to be easier.  Smaller file sizes are fast for downloading, uploading, moving, copying, and deleting. Qualtrax uses multiple file formats, and one of the most …

At Qualtrax, we like to work hard, but we also like to play hard. Below are some photos from our recent St. Patrick’s Day celebration!

NSK Proves The Value Of A Quality Management System With nearly 100 years of technological achievement, the NSK Group has been putting quality first for a very long time, and …

As we continue to grow globally, we are excited to be selected to speak at the upcoming Forensics Europe Expo in London.  Our very own Juliann Poff will be presenting.  The topic …

Qualtrax is exibiting at Pittcon this week! Our Sales Team would love to see your bright, happy faces in our booth, #3962.

How to Maximize Internal Audit Benefits Download this White Paper as a PDF We all know quality is a continual process that evolves as your company ebbs and flows. Having …

German, Polish, and, my favourite, UK English, languages are now supported and available in the latest release of Qualtrax. Upon purchase, these updates provide several options for how the interface …

Susie was born in Phoenix, AZ, attended college in Flagstaff, and currently resides in the beautiful state of Colorado. She intended to become a veterinarian, but was inspired by the …

Need to make an update to your controlled documents but don’t have time to apply it one-by-one across hundreds or thousands of files? Qualtrax has your solution! Use the new …

Carl Kruger, one of Qualtrax’s referral agents in the United Kingdom, writes about ISO 27001 in this FAPSA newsletter.  

As Product Manager of Qualtrax, I get to wear many hats: user interface designer, project manager, market researcher, chili-cook-off also-ran… Not all hats are created equal, obviously. Nonetheless, to do …

Responsive Design and the Latest Release of Qualtrax. With the 2013 R2 release, we not only updated the navigation wrapper surrounding all pages, we also incorporated responsive design elements into …

One of Qualtrax’s local customers, Polymer Solutions Incorporated, is expanding and moving! An independent testing lab and strategic resource for polymer testing, materials analysis, and metals testing, Polymer today announced it …

Qualtrax has recently added a French language pack for its latest release (2013 R2). Upon purchase, this update provides several options for how the interface can be viewed. Users may …

Last week, we had our annual Qualtrax Chili Cook-Off. With more entries from last year, the competition was tough. When all the cracker dust had settled, our winner was newcomer Will …

‰ÛÜCarl Kruger, one of Qualtrax’s Referral Agents in Europe, explains the timeline for European forensic labs to be ISO 17025 compliant. Scroll to page two on the PDF linked below. http://www.fapsa.org.uk/wp-content/uploads/2013/09/FAPSA-NEWSLETTER-SEPT-2013.pdf

I’m pleased to announce that Qualtrax and ASCLD/LAB will be working together to provide new efficiencies for labs going through ASCLD/LAB accreditation.  We’ve certainly heard from many of our forensic …

Qualtrax is excited to announce our newest software version: 2013 Release 2. Major enhancements to the system’s User Interface and a new Header Footer Updater tool are included in this …

School is back in session, and many teachers asked the age-old question “What did YOU do this summer?” We thought we’d share what the Qualtrax Team was up to during …

Big benefits of ISO for small businesses.  More than 90% of businesses in the world are small and medium sized enterprises (SME). Check out several articles (starting on page 8 …

Are you prepared for a natural disaster?  After the tsunami, earthquakes, tornadoes, etc., is your business prepared to continue?  ISO is working on two standards to improve disaster preparedness and …

Ever wonder why you need to learn about standards?  Check out the reason why in the ISO Focus magazine. http://www.iso.org/iso/home/news_index/news_archive/news.htm?refid=Ref1736

  Akebono Brake Industry Company, Ltd. Of Saitama, Japan, supplies brakes to the Vodafone McLaren Mercedes Formula 1 Team, and also provides braking systems for the famous high-speed Shinkansen “bullet trains” in Japan. …

Qualtrax recently added a Brazilian Portuguese language pack available for Qualtrax v4.4. Upon purchase, this update provides several options for how the interface can be viewed. Users may choose to …

The Qualtrax team has been working very hard to bring our customers tools that will make their lives easier.  We recently launched the new and improved Qualtrax Support Portal.  We …

On June 20, 2013, CCS-Inc. and subsidiary Qualtrax, Inc. were presented with American National University’s 2013 Distinguished Community Employer award for the companies’ exceptional support of career education. Mr. Ron …

Our own Juliann Poff wins the American Business Women’s Association Woman of the Year Award for the New River Valley Express Chapter. We couldn’t be more proud of Juliann’s accomplishments professionally …

Take a few minutes and learn about how we are helping environmental labs with ISO 17025 and NELAC accreditation. Jim Todaro and team have taken their quality to another level using …

This past year, the Qualtrax Team hosted a chili cook off. Entries included sweet, spicy, and even corn chowder chili. This year’s winner was Ken Vaughan, with a close second …

Download this PDF and take a look at page 3 for a short article about mandatory energy audits in France. http://www.iso.org/iso/livelinkgetfile-isocs?nodeid=16316132

Sanderson Farms (#15), Harris Ranch (#54), Ed Miniat (#57) and Tip Top Poultry (#85) make the Meatingplace Top 100 Red Meat and Poultry processors got 2013.  Link to the article …

It is my pleasure to welcome you to the Qualtrax blog. I felt the title was apropos since our long-time marketer at Qualtrax, Katie, will be leaving this month to …

Back in November (yes, November), we hosted a webinar that was aimed toward our forensic customers and the rest of the forensic community. Thanks to the help of our customer, …

Let’s finish out our three part series about five things every Quality Manager needs to know. For those of you who are just now joining this series, you can catch …

Let’s continue our discussion about the things every quality manager needs to know. This is the second part of this three part series (if you missed the first portion, you can …

As a software trainer, I spend a lot of time talking with customers about what’s gone right, what’s gone wrong, and everything in between. I have the opportunity to connect …

I have had the privilege of working with Barb Wert who is a part of our accounting Team. Barb works for our parent company, CCS, as its inventory accounts payable …