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Top Management Commitment to Quality

The Power of Process Automation for TNI/ISO 17025 Environmental Labs

Understanding Complaint Management

Understanding Corrective Actions, Nonconformities, and Root Cause Analysis

Managing Multiple Standards in the Laboratory

2021 Qualtrax Virtual User Conference

Best Practices for Conducting an Internal Audit

Manufacturing Customer Saves Millions of Dollars with Management of Change Workflow

5 Things to Consider When Shopping for an eQMS

Ideagen Strengthens Presence in the Global Assurance Sector with the Acquisition of Qualtrax

Understanding the FDA ASCA Program

Scaling as a Start-up Cannabis Lab

Tools to Streamline TNI Audits for Environmental Labs

A LIMS is not an eQMS

Technical Records and ISO 17025:2017

ISO/IEC 17025 Nonconformance Webinar Series Roundup

Our Top 8 Resources for Quality and Compliance Professionals

Tackling an ISO 17025 Audit as a Small Lab

It’s all about Risk Management: Understanding Section 7.7 ISO/IEC 17025:2017

How to Take Your Lab from Paper-based to Paperless

The Key to Organizational Endurance During COVID-19 Is Through Policy

Preparing Your Lab for Discovery Law Reform

New Requirements Create Compliance Challenges for California Labs

Qualtrax ISO/IEC 17025 Series: Externally Provided Products and Services Requirements

Remote Audits Are the Future, at Least Partially

Planning for a Remote Internal Audit

Business Continuity in a Time of Crisis

5 Quality Experts Share Advice on Business Continuity During COVID-19

The Importance of Continued Learning during the COVID-19 Pandemic

ISO/IEC 17025 Nonconformance Series: Management Review

Do I Need a LIMS and a QMS for ISO 17025 Accreditation?

Competency and Training: Methods, Actions & Requirements

One Dashboard to Rule them All

ROI Case Study: Saving $60,000 a Year with Qualtrax

ISO/IEC 17025 Nonconformance Series: Equipment Maintenance and Calibration Requirements

Relieve Training Exasperation with Updated Training Expiration!

Leveraging Process Automation to Sustain CAP/CLIA Accreditation

Did We Just Become Best Buds?

What is Process Automation?

We’ve Been Hard at Work

Rooftops and Invitations: Welcome to My Dashboard!

Qualtrax Boosts Oxford BioDynamics Efficiencies

Pulling Back the Curtain: Cause Analysis and Corrective Actions

2019 R3: The latest improvements to security and user interface

Pitching ROI – Step 3: Getting Buy-In

Pitching ROI – Step 2: The windup … and the pitch!

Pitching ROI – Step 1: Become an Advocate, not an Adversary

2019 R2: Fitting big things into small packages

Assessing Validation in Cannabis Labs

Qualtrax Compliance Software Eases AS9100 Transition

8 Powerful Uses

Environmental Testing & A Foundation of Quality

2019 User Conference Retrospective

Risk-Based Thinking: Protecting Your Organization and Ensuring Compliance with ISO/IEC 17025:2017

2019 R1: Spring Cleaning

Thinking Outside the Box with Acadiana Crime Lab

Never Fear! Our SUPER User Conference Tracks Are Here!

ANAB: What is Accreditation?

Qualtrax Named “Best Places to Work in Virginia 2019 ”

Air Squared’s Aim To Become ISO 14001 Certified With Qualtrax

Our Super Keynote Presentations

2018 R3: Building the Future of Qualtrax

Giving Back is Always in Season

Engineering New Employees

Qualtrax Moves to Azure

Meet Our New Sales & Marketing Employees!

Why the QUC?

Qualtrax Featured in Local News

Onboarding & Organizing

ANAB: Process to Promote Conformance

2018 R2: Feeling Flexible

Time to Suit Up

An Amazing Audit

Water, Food, & Cannabis

Manufacturing Process Automation: Best in Class

A Dynamic Customer

Powered by Our People

The Value of Document Management for Manufacturing Safety

Helping Color the World with Colortech

Hosted Quality Software & Protecting Your Business

We’re Continuously Improving

Toxicology Accreditation: ABFT and ISO/IEC 17025

We’re Honored to be a Finalist for the National When Work Works Award

2018 R1 – Our Newest Release Is Here!

How Many Clicks?

25 Reasons We Have the Best Customers

Work & Workflows With an Impact: Austin Water

Cornet Technologies’ Light Bulb Moment with Process Management

Saving Time for Employees and Auditors at Pinellas County

Quality Assurance Software for the Cannabis Industry

Hosted Supports the “Spirit and Intent” of 17025

Welcome to Amanda Smith: Our Newest Team Member!

JusticeTrax + Qualtrax = One Powerful Solution

Why It’s Important to Have Amazing Trainers

Cornet Technologies Takes Process Management to the Next Level

Transforming Training to Save Revenue: Austin Water

The Dates for Our 2019 User Conference Are Set!

Adding Ease to Accreditations with Qualtrax Hosted

Reporting, Quality Assurance, and How Qualtrax Can Help

ANAB & Qualtrax: Two Peas in a Pod

Complying Within a Crisis: Medical Examiner Compliance in the Opioid Crisis

All New Update from ANAB in the Qualtrax Standards Library

The ROI Behind a Hosted QMS – Is it Worth it?

Welcome to the Team, Christine Whittaker & Scott Harriman!

Work With an Impact: Austin Water Spotlight

Digipath Labs Chooses Qualtrax to Manage Their Cannabis Testing Quality System

Accreditation for Cannabis Testing Labs

Maximizing Your Time and Resources: How Qualtrax Can Help You

What is SIMP and Why Does it Matter?

Welcome to Our Newest Team Member: Justin Horner!

“Less is More”, Support Tickets, & Going Hosted

We’re Seeing Double: Welcome Matt Thomason & Matt Webster!

CARDINAL Metal Finishing: “All In” with Qualtrax

Will We See You at A2LA?

Is it Worth it? Tarrant County Weighs In!

VPT’s Story: Adding Efficiencies & Traceability

The 2018 Qualtrax Event Schedule

Evolving with Qualtrax: One Crime Lab’s Story

ISO 17025:2017 Standards are Available in Qualtrax!

What is a workflow?

Tom Haus Joins the Qualtrax Team!

Qualtrax Honored with a “2018 Best Places to Work in Virginia” Recognition

Welcome Tripp Shelnutt: Our Newest Team Member!

Quality Assurance vs. Quality Control and Where Qualtrax Fits In

New Team Member: Welcome CJ Page!

Happy New Year 2018!

2017 – A Year in Review

Christmas with Qualtrax

Our Recent Webinar with A2LA

This Year’s Annual Chili Cook-Off is Here!

We’re Thankful & Giving Back

It’s Official: We’re ISO 9001:2015 Certified!

Let Me Introduce You to Tim Akin & Sam Lackey, our Newest Team Members!

Forensic Science, Qualtrax, and a Good Challenge

A Big Qualtrax Welcome to Mark Bentz & Brian Smusz!

Our Qualtrax User Conference 2017 was WONDERFUL!

Help Me Welcome Hutch Gray & Many More to Qualtrax

We Love What We Do!

QualVegas Kicks Off!

Session Tracks are Set! Which way will you go?

Complying, Thriving, and Reading our Article in Valley Business FRONT

Welcome to Qualtrax Mary Kate!

I’m so Excited (and I just can’t hide it!)

Qualtrax User Conference: We Learn from Each Other

Newest Team Member: Luke Mazzu

Hip, Hip, Hooray! Qualtrax has ANAB’s New 2017 Accreditation Requirements!

7 Reasons to Attend Our User Conference | “Lucky #7!”

Welcome to the Team, Katie Berkel and Alyssa Zimmer!

Learn More About Switching to Qualtrax Hosted

We are Honored to Receive the “Rising Star” Award

All About the Qualtrax User Conference with Amy Ankrum

ISO 9001:2015 – Changes on the Horizon

Make the Switch to Our Hosted Offering!

Hello from Our Newest Team Member: Caitlin Hines!

Can’t Find the Right Tool? Build Your Own

The Theme Has Been Picked {and we’re feeling lucky!}

Time Is On Your Side: 3 Best Practices for Managing NAME & ISO 17020 Accreditation

Need A Date? How about Sept. 19th – 21st? Qualtrax User Conference Dates Are Set!

Say Hello To Qualtrax’s Newest Team Member: Terry Schurter!

New and Updated Forensic Crime Lab Grant Funding Opportunities

Exciting News! Qualtrax Is Growing!

Qualtrax: Looking back at 2016 …

Get ISO 17025 Audit Ready In 2017!

How to Improve Employee Engagement

The 5th Annual Qualtrax Chili Cookoff!

Prank Your Coworkers With Qualtrax?

New Qualtrax Release! 2016 R4 Is Available!

Free Webinar! How To Improve Employee Engagement

Qualtrax Featured in Power Magazine

Get ISO 17025 Audit Ready Recorded Webinar

The Game Ball

Sign Up For A Free Agriculture Lab Webinar!

Forensic Customer? Going to AFQAM? Read This!

Developing a Culture of Quality Through EQA

On The Road Again!

Qualtrax Welcomes Our Newest Team Member: Carey Sisson!

NMS Laboratories Chooses Qualtrax

How Does McKee Foods Use Qualtrax?

We’ve Gotta Come Clean About Last Friday…

Give Us A Call … We Get Lonely Sometimes.

Yep, that’s us!

What’s Good For The Goose …

New to ISO/IEC 17025 Accreditation or Accreditation in General?

Did you miss the Don’t Fear Accreditation – Medical Examiner Workshop?

How Does the Arkansas State Crime Lab Use Qualtrax?

Don’t Fear Accreditation

Shark Week at Qualtrax!

SGS’ Quality and Risk Management Summit

Breaking Bad at APHL

2016 User Conference Video!

An open letter from an intern

We’ve added Chat as a new support option!

Quality Improvement at the Kansas Department of Agriculture

ANAB and NAME Partnership Underway

Qualtrax Contributes to the LEAN Environment at the New Hampshire Public Health Laboratory

Thank you for an AWESOME User Conference!

“Zero non-compliances in our audit! A big thanks to Qualtrax for that!”

Qualtrax Open House

Automatically Schedule Recurring Workflows!

March Madness 2016 at Qualtrax

Meet our Headliners for this year’s rockin’ Qualtrax UserFest!

Qualtrax Release Frequency: Now You Can Know!

We Work As Hard As We Play

New Data Retention Feature In Qualtrax

New Qualtrax Website!

End of Support for Internet Explorer 9 and 10

Happy Holidays from Qualtrax!

Well, it’s happened again. Another year in the books.  As we count down the remaining days of this year, our team would like to thank you for choosing Qualtrax, and …

Qualtrax Festivities!

You might have noticed that we LOVE to have fun together as a company! Fun. Together. That pretty much nails it. Check out a couple of our recent activites: Annual …

New Release From Qualtrax!

Qualtrax 2015 R4 is out! We’ve listened to customer feedback and have some really fantastic enhancements and improvements for you. Since Excel supports Headers and Footers in spreadsheets, we wanted …

Where in the world is Gila Bend, Arizona, and what’s there other than a power plant?

That’s what I first said when our Sales Team told me I would be training one of our newest customers. Ethos Energy runs the power plant, officially called the Gila …

Sign Up Now! Registration is OPEN for the 2016 Qualtrax User Conference!

We know you’ve been waiting all year for this, and now it’s here. That’s right. Registration for the 2016 Qualtrax User Conference is OPEN! Come join us for the most …

Research First to Document How Confidence in Managers Can Influence Audit Quality

Check out a recent article from Lab Manager magazine to see how more confidence equals better audits: ‰ÛÜ

ISO/IEC 17025 or 17020 for Forensics?

Which standard is the appropriate standard for a forensic agency seeking accreditation? Pat Bencivenga, ANAB’s Accreditation Manager for Inspection and Forensic Science, recently addressed that question in an article recently published …

Qualtrax at the AAVLD this weekend!

Juliann Poff, our Senior Global Sales Executive, and Kayla Rux, Account Executive, will be at the American Association of Veterinary Laboratory Diagnosticians Conference (AAVLD) this weekend in Rhode Island. AAVLD …

New Qualtrax Team Pictures!

Check out the most recent pictures of our team (in our new building). It’s all about the Q.

Meeting ROI, Increasing Visibility, and Reducing Audit Prep Time: NSK Europe

One of the world’s leading manufacturers of roller bearings, NSK Europe, uses Qualtrax to increase efficiency and visibility while reducing the burden on their quality staff. Check it out: “Before we …

We want YOU to speak at the User Conference!

Qualtrax Users! We are crazy excited about the 2016 Qualtrax User Conference. This year, we celebrate music of all kinds, and have plans for things like karaoke, playlists, and decade …

Latest Qualtrax Release with Workflow Enhancements!

Check out the newest release of Qualtrax! It is all about workflows this time around! As part of our efforts to make our releases more frequent, and even more awesome, …

What Makes a Quality Manual Good Enough for ISO 17025 Accreditation?

When a lab applies for ISO 17025 accreditation, one of the most important documents they submit is the official quality manual. This is the document that outlines all quality control practices …

We’re Here! The Qualtrax Move Is Complete!

The Qualtrax Team is now moved into our new building in Blacksburg, Virginia. We worked really hard to make the move seamless so that you wouldn’t even know we had …

Where In The World Has Qualtrax Been lately?

We’ve been keeping the roads hot lately to serve our customers and find new opportunities to innovate with new customers. Check it out: In the past few weeks, Susie was …

ASCLD/LAB Portal: Exciting Updates!

As we wind down the Minimum Viable Product needs for the functioning end-to-end Portal process, here’s an update on the great new features we’re making available in the next release …

So You Have Bought Qualtrax, Now What?

Our very own Juliann Poff and Deanna Felton wrote you a whitepaper. Check it out!

Qualtrax Downtown Bound

It has been a long road since January when we first announced our move, but we can see the light at the end of the tunnel! We are in our …

Qualtrax Supports Two New Languages: Japanese & Korean!

We recently added support for Japanese and Korean languages throughout the Qualtrax system.        This means all system terminology can be displayed in these languages, based on global or user-preferences. …

Qualtrax is helping Forensic Labs!

Find out how you can benefit from Qualtrax’s Forensic Lab features in our new video:

ASCLD/LAB Portal Update

As we round the mid-year mark for 2015, we’d like to provide an update on how the ASCLD/LAB Accreditation Portal project is progressing. First, a bit of background. The Qualtrax …

Qualtrax Workflow Tips & Tricks!

Looking for Tips & Tricks for the Workflow Module in Qualtrax? Look no further!

Rockin’ the Qualtrax User Conference!

I don’t need no money, fortune or fame. We just want you to come to the 2016 Qualtrax User Conference! Don’t worry be happy because the dates for the spectacular …

Qualtrax Celebrates By Visiting A Local Customer

Each quarter, Qualtrax employees sign up to be members of one or more teams with specific goals for that quarter. As we close up Q2, we are celebrating meeting and exceeding the …

Qualtrax Document Control Tips & Tricks

Seeking a few Tips & Tricks for Document Control? Look no further!

Does ISO 17025 Accreditation Help Your Business?

Many labs face pressure to apply for ISO 17025 accreditation. In some cases the accreditation is mandatory and other instances it is not. In either instance, can it help your business …

Qualtrax Giving Back

One of Qualtrax’s Core Values is to Give Back. We believe it, we support it, and we do it.  Our own Sarah Obenauer helped to organize a local organization called Make …

ISO 17025, ISO 17020, ILAC G-19, ISO 18385: What Are They & What Do They Mean For My Lab?

Looking for more information on ISO 17025, 17020, 18385 and ILAC G-19? Check out our recent Whitepaper! And, when you click the link above, make sure you read the section on …

Our newest release is out the door, and we have you to thank

With 2015 R1 out the door, I’d like give a quick thanks to our customers for all of the great features and defect fixes put in this release. Yes, while …

Why Do We Create Software? To Solve Problems …

Aaron Shapiro, CEO of Huge, Inc., a digital marketing company in New York, recently wrote an article titled: Real Innovation is About Solving Problems, Not Having Ideas. Why the best products solve …

An important note for Chrome users and Qualtrax 2015 R1 is almost here!

Hotfix for 2014 R3 (9.5) A recent update made by Google caused PDFs to display incorrectly in Chrome. We pushed out Hotfix for 2014 R3 (9.5) to resolve this problem. If you …

The Growth of Medical Marijuana Testing Labs

Recreational use of marijuana may be a hot political issue but the fact is it’s legal to obtain and use medicinal marijuana as a form of medical treatment in certain …

Qualtrax Workflow Launcher Now Available!

The Qualtrax Workflow Launcher is here! Added to the product in 2014 Release 3, Workflow Launcher gives you the capability to automatically initiate one or more Workflow Instances from an …

Qualtrax and our Community: Volunteering for the Make A Mark Event

Last month, Qualtrax sponsored and participated in a 12-hour design marathon benefiting 12 local non-profits. Make a Mark Roanoke – Blacksburg was a project 7 months in the making. As …

Qualtrax Featured Customer: Rhode Island State Health Laboratories

Qualtrax: Taking Compliance To The Next Step For Forensic Labs With Additional Services

Forensic Labs! We’ve got something AWESOME in store for you! Qualtrax has been working closely with forensic labs across the US for many years. In that time, we’ve learned the …

Qualtrax Saves You Time & Money: Many Customers See ROI In Less Than A Year

If you are like most people, you are interested in getting the most bang for your buck. For that reason, one of the first questions people ask us about Qualtrax is “What’s …

Texas A&M Veterinary Medical Diagnostic Lab Making A Difference With Qualtrax!

Qualtrax Is Growing!

At Qualtrax we are always looking for the best talent to join our team. This month, we’ve added Sara Alderman, taking her place as a Technical Support Rock Star. We asked …

AWESOME Webinar for ISO 17025 Best Practices

This week we co-hosted an incredible webinar with ANAB  – Best Compliance Practices for Forensic Labs. During this workshop we discussed the top 10 non-conformities for ISO 17025 and how …

Snow? What Snow?

This week, our area has been inundated with that cold, white, wet substance that most people call SNOW. This was followed by its close relative: ICE. As expected, many businesses worked …

A Few of My Favorite Things

This isn’t a Christmas song sung by Julie Andrews in the Alps. (If that’s what you are looking for, try here.) Nope, this is a blog post about a few of my …

Where In The World Has Qualtrax been lately?

We travel all the time at Qualtrax. Someone is almost always on the road. So, where have we been lately? Let’s take a look: In the past few weeks, Patrick …

New Year, New Home for Qualtrax

I’m excited to let our Qualtrax community know that we just closed on a new office building. We’ve been in search of a next location where we can continue to grow …

Why We Travel the Globe

Every year, we attend conferences across the world from ASCLD in Washington, D.C. to Forensics Europe Expo in London. While part of our participation is exhibiting our compliance management software …

Qualtrax Product Feedback: The greatest thing since sliced ‰Û_ bananas!

We take great pride in our feedback loop with customers. It’s critical to our success as a vendor that we listen to what our customers request and incorporate it into …

Top 10 Ways Qualtrax Impacts Veterinary Labs

Qualtrax Engineering Book Club

As a company, we are really uncomfortable with the status quo. It’s ingrained in every employee to look for a better way to do things. And that holds true for …

It’s A New Year: Upgrade To The NEWEST Qualtrax Release!

It’s January 2nd, and most of us are still reeling from too much Egg Nog and New Year’s Eve fun. A few days ago, at the very end of last year, …

‘Twas The Night Before … Our Audit

‘Twas the night before the audit when through the office Not a CAPA was stirring, not even a Near Miss; All the procedures were stored in Qualtrax with care, Knowing …

Qualtrax in Action at the Colorado Bureau of Investigation

This week, I had the pleasure of hearing Clint Thomason, System Quality Manager of the Colorado Bureau of Investigation (CBI), speak about how his 5-lab organization uses Qualtrax. Clint spoke …

Thankful Thoughts from Qualtrax and our Customers

As we close in on another year, we have quite a bit to be thankful for here at Qualtrax. For starters, we have an amazing customer family that we learn from …

Qualtrax Systems: The SSL Poodlebleed Resolution

At Qualtrax, we like to make sure our customers are as secure as possible. For that reason, we want to pass along what our Support Team has learned about the …

Qualtrax Creates New Style Guide

Qualtrax has a brand new Style Guide! With the expansion of the marketing department, we decided it was the perfect time to create a style guide to make sure that …

Cascading Style Sheets on Bourbon Street

Because our development process includes new user interfaces, Qualtrax employees are always working to improve our knowledge of web design, Cascading Style Sheets (CSS), JavaScript and HTML. Being more familiar …

What to Expect When Things Don‰Ûªt Go As Expected

Hate to say it, but software has bugs. Back in the old days, when computer were full of tubes and took up entire buildings, a “bug” was literally when an insect …

Hello, operator? Can I connect to … ?

At Qualtrax, we view our connection with you as a relationship. It’s NOT just business.  con·nec·tion kƒªèönekSH(ƒª)n/ noun 1. a relationship in which a person, thing, or idea is linked or …

Lights, Camera, Action – Qualtrax User Conference Recap

We had an amazing time at the User Conference this year, but what did our customers think? Customers to Customers “Great opportunity!  Loved talking with others and discovering some things …

The 2014 Qualtrax User Conference Was AWESOME!

Last week, we hosted nearly 100 AWESOME Qualtrax customers at the Inn At Virginia Tech, in nearby Blacksburg. We had an immense amount of fun, laughter, and food, balanced with …

Just Arrived! New Workflow Diagrams!

Need some help getting started with workflow designs? No problem! You can now view workflow diagrams and download designer files from the support site. Just log into the support site …

Six Tools To Boost Productivity (and we use them all)

At Qualtrax, we use the best tools and the latest technology to continually improve our software and working environment. We are always searching for new tools to help us help you. The tools …

The 2014 Qualtrax User Conference is ALMOST HERE!

We are so excited we can barely contain it! The User Conference is almost here! It’s like Christmas, and your birthday, and the first day of summer vacation all rolled …

LIMS versus QMS: What Are They and Do I Need Both?

In a laboratory setting, there is a lot of data that needs to be tracked. Very important work is being completed on a day-to-day basis and a system needs to …

“Dang! It’s Cold!” The Qualtrax Teams Participates in the ALS Ice Bucket Challenge

We’ve had a lot of fun this week as several of our team members were called out for the ALS Ice Bucket Challenge. Check out the videos and donate! Update: The …

Surprised By China: 4 Awesome Experiences From My Recent Trip

Keith Williams, one of our Software Engineers, took a personal trip to Hong Kong. Here are a few of his takeaways: I recently traveled to Hong Kong, China to assist …

Helpful Hotkey Tidbits

In my eight years working in software, particularly as a trainer, I’ve seen a quite the spectrum of computer savviness. It’s probably no surprise to say most people who work …

EPIC announcement: linking directly to document locations has arrived!

Qualtrax is excited to announce that you can now link documents together in a way that you’ve been asking for: jumping from a link in one document to a specific …

Qualtrax User Conference: We are here to PUMP. YOU. UP!

T-minus 53 days until the Qualtrax user conference! Join us September 23-25th for our red carpet training and collaboration event. We are very excited about this year’s conference and we would love, Love, LOVE …

Working 9 to 5? Oh, wait! That was last week!

In last week’s blog Deanna pointed out that many of us no longer work 9-5, and beginning today our support team is no different! Our official support hours have been …

Working 9 to 5? Who does that anymore?

Working 9 to 5 … what a way to make a living. Let’s face it, with all of today’s fancy gadgets we seem to be working around the clock. The 9-5 …

Forensics: NOT As Seen on TV

You hear the letters CSI and you picture women in white suits and stilettos, men in crisp shirts, sunglasses, and alligator boots heading out to crime scenes in Hummers with …

That Man Is Playing GALAGA!

… words that Tony Stark would never say about the Qualtrax Core Development team (we play different games). Although he is very critical of S.H.I.E.L.D.’s processes, he would be very interested in …

Woo hoo! Qualtrax is selected for the VEDP VALET Program!

We have been working with the Virginia Economic Development Partnership (VEDP) for a few years, with great results. This year, Qualtrax was chosen for the Virginia Economic Development Partnership VALET …

Where in the world has Qualtrax been this month?

This month, Qualtrax has been all over the map! Scottsdale, AZ Richmond, VA Fort Worth, TX Little Rock, AR Hong Kong, China Our Product Manager, Ken Vaughan, hit the road …

Juliann Poff: 10 years at Qualtrax!

We are celebrating again at Qualtrax! Our own Julian Poff is marking 10 years with Qualtrax this week! We are very appreciative of Juliann and what she does every day …

Crickets And Missing Desks: Pranks At Qualtrax

Welcome to this week’s blog entry: Prankster Edition! First things first. Hi. My name is Will, and I’m a support technician at Qualtrax.    :: Hi, Will :: If you are …

Why Do People Love Qualtrax? It’s Simple …

Simplicity …  Mac and cheese.  Iced tea on a hot day.  Reading a novel.  Watching a movie with friends.  These things are all simple, yet amazingly soothing. It’s something I’ve …

ISO 9001: 2015 is in the works!

In the June 2014 edition of D’Ardenne Associates, LTD e-newsletter, we read that ASQ is offering a free e-version of the ISO/DIS 9001 for those willing to share public comments, which …

Qualtrax User Conference: Absolutely The Most Fun You’ll Have All Year, Guaranteed!

Nowhere else will you find this much fun, this much knowledge, and this much Qualtrax help all in one place (and you get to write it all off as a business …

ANSI-ASQ National Accreditation Board Selects Qualtrax

We are excited about our latest partnership with an accrediting body, the ANSI-ASQ National Accreditation Board! At Qualtrax, our team is always looking for ways to help you go beyond …

Where in the world have Qualtrax trainers been lately?

This week we are starting a new feature on the Qualtrax blog: where in the world is Qualtrax? Ok, ok, I know that Carmen Sandiago, Waldo, and even Matt Lauer …

Holy Support Ticket, Batman!

Ever wonder what happens when you submit a request for help from the Qualtrax Services Team? We use a process called Kanban which is a scheduling system for lean manufacturing environments. …

Qualtrax on Steroids (or) “My system can do THAT?”

You might have purchased Qualtrax for Document Control functionality to help you maintain regulatory compliance. Then, sometime during initial Implementation and training, a light bulb goes off and you realize that Qualtrax can automate …

Good Times at Forensics Europe

As you may have heard us mention on our social sites this week, Juliann Poff, Channel Development Manager, has been in London this week at Forensics Europe talking about compliance …

You asked for iPad support, and we delivered!

Many customers have asked for iPad support and we are happy say that Qualtrax is now supported for use on an iPad.  We have tested Qualtrax against iOS 7 using …

Qualtrax 2014 Release 1 is Now Available with 5 Important Security Enhancements

The newest version of Qualtrax is now ready for you! We’ve made major infrastructure enhancements in the latest 2014 Release 1, including enhanced system-wide security, updated LDAP support, and more …

Qualtrax Exhibiting at the 2014 ASCLD Symposium in Scottsdale, AZ

Qualtrax is excited to exhibit at ASLCD’s 41st annual Symposium in Scottsdale, AZ. May 5-8, 2014. We would love to see you at our booth (#22) and show you how …

Qualtrax up for Rising Star award!

This week, the Roanoke-Blacksburg Technology Council (RBTC) announced nominees for their upcoming Technite Awards Banquet, and Qualtrax is nominated for the Rising Star award! The award is given to a …

Size does matter!

When managing files, smaller tends to be easier.  Smaller file sizes are fast for downloading, uploading, moving, copying, and deleting. Qualtrax uses multiple file formats, and one of the most …

St. Patrick’s Day fun at Qualtrax

At Qualtrax, we like to work hard, but we also like to play hard. Below are some photos from our recent St. Patrick’s Day celebration!

White Paper: Using Software To Put Quality First

NSK Proves The Value Of A Quality Management System With nearly 100 years of technological achievement, the NSK Group has been putting quality first for a very long time, and …

Qualtrax Presenting at Forensics Europe Expo

As we continue to grow globally, we are excited to be selected to speak at the upcoming Forensics Europe Expo in London.  Our very own Juliann Poff will be presenting.  The topic …

Come Visit Us At Pittcon!

Qualtrax is exibiting at Pittcon this week! Our Sales Team would love to see your bright, happy faces in our booth, #3962.

White Paper: How To Get The Most Out Of Your Internal Audit

How to Maximize Internal Audit Benefits Download this White Paper as a PDF We all know quality is a continual process that evolves as your company ebbs and flows. Having …

3 New Languages Added To Qualtrax!

German, Polish, and, my favourite, UK English, languages are now supported and available in the latest release of Qualtrax. Upon purchase, these updates provide several options for how the interface …

Qualtrax Welcomes New Trainer: Susie Honza

Susie was born in Phoenix, AZ, attended college in Flagstaff, and currently resides in the beautiful state of Colorado. She intended to become a veterinarian, but was inspired by the …

New Tool Available To Update Your Headers and Footers

Need to make an update to your controlled documents but don’t have time to apply it one-by-one across hundreds or thousands of files? Qualtrax has your solution! Use the new …

Cloud based data: proving that you can safetly handle confidential, critical, and sensitive data

Carl Kruger, one of Qualtrax’s referral agents in the United Kingdom, writes about ISO 27001 in this FAPSA newsletter.  

Wear lots of hats at work? You need these 2 tools!

As Product Manager of Qualtrax, I get to wear many hats: user interface designer, project manager, market researcher, chili-cook-off also-ran… Not all hats are created equal, obviously. Nonetheless, to do …

Why you should care about Responsive Design

Responsive Design and the Latest Release of Qualtrax. With the 2013 R2 release, we not only updated the navigation wrapper surrounding all pages, we also incorporated responsive design elements into …

Qualtrax Customer Polymer Solutions Is Moving And Expanding!

One of Qualtrax’s local customers, Polymer Solutions Incorporated, is expanding and moving! An independent testing lab and strategic resource for polymer testing, materials analysis, and metals testing, Polymer today announced it …

Bonjour! The French Language Pack is now available!

Qualtrax has recently added a French language pack for its latest release (2013 R2). Upon purchase, this update provides several options for how the interface can be viewed. Users may …

2013 Qualtrax Chili Cook-Off!

Last week, we had our annual Qualtrax Chili Cook-Off. With more entries from last year, the competition was tough. When all the cracker dust had settled, our winner was newcomer Will …

What is the timeline for European forensic labs to be ISO 17025 compliant?

‰ÛÜCarl Kruger, one of Qualtrax’s Referral Agents in Europe, explains the timeline for European forensic labs to be ISO 17025 compliant. Scroll to page two on the PDF linked below.

ASCLD/LAB & Qualtrax Partnership

I’m pleased to announce that Qualtrax and ASCLD/LAB will be working together to provide new efficiencies for labs going through ASCLD/LAB accreditation.  We’ve certainly heard from many of our forensic …

Qualtrax changes how software versions are named with new release

Qualtrax is excited to announce our newest software version: 2013 Release 2. Major enhancements to the system’s User Interface and a new Header Footer Updater tool are included in this …

What did the Qualtrax Team do this Summer? It might have involved a broken knee cap …

School is back in session, and many teachers asked the age-old question “What did YOU do this summer?” We thought we’d share what the Qualtrax Team was up to during …

Use accreditation to benefit your small business

Big benefits of ISO for small businesses.  More than 90% of businesses in the world are small and medium sized enterprises (SME). Check out several articles (starting on page 8 …

Are you prepared for a natural disaster?

Are you prepared for a natural disaster?  After the tsunami, earthquakes, tornadoes, etc., is your business prepared to continue?  ISO is working on two standards to improve disaster preparedness and …

Why should I care about Standards? Global perspectives

Ever wonder why you need to learn about standards?  Check out the reason why in the ISO Focus magazine.

Enhancing ISO 9001 leads to expansion and a reduction in market claims for brakes manufacturer

  Akebono Brake Industry Company, Ltd. Of Saitama, Japan, supplies brakes to the Vodafone McLaren Mercedes Formula 1 Team, and also provides braking systems for the famous high-speed Shinkansen “bullet trains” in Japan. …

Boas-vindas! Portuguese language pack is now available!

Qualtrax recently added a Brazilian Portuguese language pack available for Qualtrax v4.4. Upon purchase, this update provides several options for how the interface can be viewed. Users may choose to …

Knowledge Base For Qualtrax Customers Is Live

The Qualtrax team has been working very hard to bring our customers tools that will make their lives easier.  We recently launched the new and improved Qualtrax Support Portal.  We …


On June 20, 2013, CCS-Inc. and subsidiary Qualtrax, Inc. were presented with American National University’s 2013 Distinguished Community Employer award for the companies’ exceptional support of career education. Mr. Ron …

We’ve Got the Woman of the Year!

Our own Juliann Poff wins the American Business Women’s Association Woman of the Year Award for the New River Valley Express Chapter. We couldn’t be more proud of Juliann’s accomplishments professionally …

Alpha Analytical & Qualtrax Featured in Lab Manager Magazine

Take a few minutes and learn about how we are helping environmental labs with ISO 17025 and NELAC accreditation. Jim Todaro and team have taken their quality to another level using …

The Qualtrax Team Chili Cook Off

This past year, the Qualtrax Team hosted a chili cook off. Entries included sweet, spicy, and even corn chowder chili. This year’s winner was Ken Vaughan, with a close second …

ISO 50001:2011 Mandatory Energy Audits

Download this PDF and take a look at page 3 for a short article about mandatory energy audits in France.

Four Qualtrax Customers Make Meatingplace Top 100

Sanderson Farms (#15), Harris Ranch (#54), Ed Miniat (#57) and Tip Top Poultry (#85) make the Meatingplace Top 100 Red Meat and Poultry processors got 2013.  Link to the article …

And Our Blog Is Born!

It is my pleasure to welcome you to the Qualtrax blog. I felt the title was apropos since our long-time marketer at Qualtrax, Katie, will be leaving this month to …

FQS Top 10 Non-Conformities

Back in November (yes, November), we hosted a webinar that was aimed toward our forensic customers and the rest of the forensic community. Thanks to the help of our customer, …

5 Things Every Quality Manager Needs to Know: Part 3

Let’s finish out our three part series about five things every Quality Manager needs to know. For those of you who are just now joining this series, you can catch …

5 Things Every Quality Manager Needs to Know: Part 2

Let’s continue our discussion about the things every quality manager needs to know. This is the second part of this three part series (if you missed the first portion, you can …

5 Things Every Quality Manager Needs to Know: Part 1

As a software trainer, I spend a lot of time talking with customers about what’s gone right, what’s gone wrong, and everything in between. I have the opportunity to connect …

Qualtrax Adopts New Environmental Policy and Plants a Garden

I have had the privilege of working with Barb Wert who is a part of our accounting Team. Barb works for our parent company, CCS, as its inventory accounts payable …