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Let’s finish out our three part series about five things every Quality Manager needs to know. For those of you who are just now joining this series, you can catch up by reading and

4. Take advantage of the training provided by the QMS vendor. Often, organizations think of training as a last step. Instead, view this as the first step toward really using the software. Devote both time and resources. This clearly shows your staff that the organization is fully behind the QMS you have selected. In addition to training, you can ask the QMS vendor if there are demo versions of their software available for your use. Demo versions give you a place to generally acquaint yourself with the QMS and test scenarios that you might not want to test in a production system.

5. Plan. And then plan some more. The more work you do up front translates into an easier implementation. Set milestones for your team. Don’t make the mistake of only planning up to the initial implementation. Determine the steps you want to take after the system is installed by developing a Transition Plan. Follow these steps to help you fully transition to your QMS:

Suggested Milestones:

-Identify the members of your core team

-Specify your organization’s needs and prioritize them

-Select your top three QMS solutions

-Visit sites

-Make the final QMS selection

-Prepare for implementation

-Implement QMS (installation, training)

-Begin Transition Plan

-Evaluate the QMS and your process after the implementation

a.Does the QMS satisfy your original needs?

b.What still needs to be done to complete your Transition Plan?

-Complete transition and stop using legacy system That wraps up the “Five Things Every Quality Manager Needs To Know” series.

If you have any questions or want more detail based on my experiences working with other customers, please reach out to me. I’d love to chat with you!

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