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Our core product is comprised of document management, process management, training management, reporting, and implementation. All of these elements are interwoven with each other to create a complete compliance solution. Below, you can get a quick glimpse of what each element of the product addresses. Don't forget to check out our Add-Ons too.
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Document Management SystemIf your company is creating, updating, and maintaining documents, you've come to the right place. Many companies manage documents in paper environments. Other companies maintain documentation using shared network drives, SharePoint, etc. In either of these cases, documents are hard to centrally manage, control, and track. Let our document management system organize your documents for you. Easily access all document revision history in a matter of clicks as Qualtrax provides a full audit trail. Take complete control over who can see and edit your documents. With Qualtrax, document management is even easier than you ever thought it could be.
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Business Process ManagementHow many different processes does your company handle manually? Customer complaints? CAPA? Calibration? Vacation Requests? Any process that is handled manually is at risk of getting caught up on someone's desk, getting lost in transit, being held up in bottleneck, and poor visibility of process progress. Here's the great news—any process that can be mapped as a flow chart can be put into Qualtrax to be handled as an electronic "workflow". Using Qualtrax, your processes will be routed from person to person electronically. Now you can track every step of the process and pull reports to gauge progress. Every workflow, even completed workflows, are stored in Qualtrax for future reference.
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Training ManagementManaging training records for an entire organization is a full-time job. Manually pulling records and keeping track of training requirements takes a lot of time and resource. Now, what would you say if that could all be automated? Nice, right? With Qualtrax, you can quickly see which trainings employees have completed and where they still need to focus their attention. It's easy to keep track of employee training records in one, secure location. Reports let you quickly see how training is progressing. Since employee training is part of our core product, it's easy to associate trainings with documents or policies in your system. Automated email notifications alert employees that a new training or test is waiting in their inbox.
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ReportingWhat is the current status of the CAPAs being processed in your facility? How many customer complaints have been logged this month? How many documents in your organization are currently being edited? Are any of your standards missing necessary documentation? These are all very important things you need to know (especially before an auditor visits), and it can take hours to dig up this information, right? Well, not with Qualtrax. All of this information is housed in Qualtrax and can be reported on in a matter of clicks. All the information you need to stay compliant is at your fingertips! Reports can be customized and can be scheduled so that the information you're looking for is delivered right to your…
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ImplementationOnce you've joined our family of customers, you'll get to spend some quality time with our exceptional implementation team. We believe that a smooth transition into the Qualtrax system is the first major step to successfully using the product. Our team will set-up time with you and your team to discuss the logistics of making the move to Qualtrax. Next, we'll set-up a time when we can come out to your location to help you dive in. We'll help you learn how to comfortably use every piece of the software.
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Handheld Data CaptureHandheld data capture powered by AuditMatic takes the headache out of traditional audits and inspections by eliminating paper handling and providing users the ability to easily collect data electronically and report on audit results. In addition, this add-on allows management to ensure appropriate next steps are taken when an audit or inspection fails. Handheld data capture improves speed and accuracy when compared to more traditional, antiquated audit and inspection methods.
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SupportWe are here to serve you. Our support team is always standing by to assist you in any way we can. We treat our customers like members of our family and look forward to ensuring the software is working for you, and not the other way around. In addition to standard support hours, Qualtrax offers 24/7/365 plans for customers. So, if you need our support, go ahead and contact us! After all, that's what we're here for!
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Application
Document Management System
Business Process Management
Training Management
Reporting
Implementation
Add-Ons
Handheld Data Capture
Support
The amount of time Qualtrax saves us is how we measure return on investment. Employee training, annual procedural reviews, and audits are all quicker using Qualtrax.